Item Inspection & Intake: Your item is meticulously inspected, logged, and photographed. We identify material type, note all existing damages, and recommend the best treatment package to meet your restoration goals.
Beyond Clean. It's Restoration.
Don't replace your favorites—revive them. From suede to sneakers, our specialists use premium care techniques to restore the quality and extend the life of your most valued items.
The Signature Sole Treatment.
Banish the yellow. Our exclusive sole unyellowing and deep-cleaning process brings back the factory-fresh look to your premium sneakers and Vans. Guaranteed crisp results, only at Ngato Cares.

At Ngato Cares Uganda, we believe your cherished footwear and accessories deserve nothing less than exceptional care. Founded on a passion for quality and a commitment to restoring items you love, we are Uganda’s premier specialists in professional shoe cleaning, sole unyellowing, and expert leather/suede restoration. Our dedicated team utilizes advanced techniques and premium, material-specific solutions to deliver unparalleled results, ensuring your investments are protected and always make a fresh, lasting impression.
OUR SERVICES
Premium Cleaning & Restoration
We don’t just wash; we restore. Choose from our specialized services from a quick refresh to intensive sole unyellowing—to give your favorite gear the expert care it deserves.
OUR SERVICES MENU
Transparent Pricing, Premium Value
- Standard Fabric Wash: Basic wash, surface stain treatment, and deodorizing for common materials like canvas and mesh.
- Tough Stain Removal: Targeted application of specialized agents to safely lift difficult stains like oil, grass, or ink. Must be purchased with a wash service.
- Sole Unyellowing: Intensive chemical and UV light process to reverse sole oxidation, restoring rubber to a clear/white finish.
- Suede & Nubuck Deep Clean: Dry-foam cleaning, brass brushing, and nap restoration to revive delicate textured materials without damage.
- Premium Leather Care: Cleaning, deep conditioning, and moisturizing treatment for leather to prevent cracking and enhance shine.
- Full Restoration Bundle:Includes the Deep Clean, Sole Unyellowing, and Tough Stain Removal services for comprehensive restoration and best value.

WHY CHOOSE US
Beyond Cleaning: The Ngato Difference
We are one of the few centers in Uganda trained and equipped to handle not just sneakers, but delicate Suede, high-value Leather Jackets, and luxury Bags. Your investment is protected by experts, not generalists.
Our signature Sole Unyellowing and deep restoration service is guaranteed. We use professional UV and chemical treatments to reverse oxidation—if your gear isn't visibly revived, we fix it at no extra cost.
We use only imported, pH-balanced, and material-specific cleaning solutions. We clean without harsh chemicals that damage stitching, dry out leather, or fade fabric, ensuring your item's lifespan is extended, not shortened.
Save your time and transport costs. Book and track your cleaning online, receive prompt SMS/WhatsApp updates, and rely on our consistent, fast turnaround times that fit your busy Kampala schedule.
Every item is tagged, documented, and handled by our professionally trained staff. From drop-off to pickup, we ensure security and treat your personal gear with the respect and care it deserves.
The Ngato Cares Process: Restoring Your Gear in 4 Simple Steps
We’ve refined our service into a professional, systematic process. From the moment you drop off your item to the final delivery, quality and transparency are guaranteed
Specialized Treatment & Care: Our trained specialists apply the chosen service (Deep Clean, Unyellowing, or Leather Conditioning). We use material-specific, professional-grade tools and solutions for a safe and effective clean.
Quality Control & Finishing: Before bagging, every item undergoes a final quality check against the initial inspection report. Once approved, we apply premium conditioning and deodorizing treatments, then neatly pack your gear
Collection & Final Delivery: You are promptly notified when your item is ready. Collect your gear fresh and restored, or utilize our convenient delivery service (if offered) to get your items back hassle-free.
Our Specialization: Material Intelligence
Our specialists are trained in Material Intelligence, using precise, tailored techniques and premium solutions to safely clean and restore every fabric you own, from delicate suede and knits to structured premium leather goods.
We Are Here to Restore Your Investment
Tired of seeing your favorite items fade? Our service is built around your needs. We provide reliable, expert care and specialized restoration techniques to bring back the crisp look and extend the lifespan of your footwear and accessories.
Connect with Ngato Cares
Have questions about our services? Let us guide you.
WhatsApp/Call
+256 704941260
Email:
ngatocares@gmail.com
Response Hours
Mon – Sun: 8:00 AM – 11:00 PM (EAT)
Get in Touch: Start Your Restoration Today
Ready to refresh your favorite gear? Connect with us easily via WhatsApp or email for quotes, scheduling, and service advice. We’re here to provide the premium, convenient care your items deserve.


2.5k+ Happy Clients
Ready for Restoration? Let's Talk Care.
We may not have a traditional storefront, but our digital doors are always open. Whether you have a specific restoration challenge, need a quick quote, or want to arrange a drop-off, reach out to our team directly. We are fully mobile and focused on providing premium, convenient service across Kampala.
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FAQ
Find Out Answers Here
Our service is specialized restoration, not just cleaning. We use Material Intelligence—meaning our trained technicians use material-specific, pH-balanced solutions and advanced techniques (like oxidation reversal for sole unyellowing) to safely clean and condition delicate fabrics, leather, and suede, extending the lifespan and value of your items.
While we use professional-grade products and proprietary techniques for Tough Stain Removal, we cannot guarantee 100% removal for all stains. Success depends on the type of stain, the material, and how long the stain has been set. We always provide an honest assessment during the intake process and will advise you on the expected outcome before treatment begins.
Our standard turnaround time is typically 1 to 2 working days for a Normal Wash or Deep Clean. Specialized services like Sole Unyellowing or complex restoration (e.g., leather dyeing) may require 2 to 3 working days due to the multi-step nature of the process. We prioritize quality over speed.
Yes, it is completely safe. Our unyellowing process uses professional, non-abrasive chemical agents and UV light therapy designed specifically to reverse oxidation in rubber and plastic soles. This controlled process restores the original color without compromising the structural integrity of the sole material.
Absolutely. We specialize in high-value accessories and apparel. We offer expert cleaning and conditioning for Leather Jackets, Premium Handbags, and Specialty Caps, applying the same meticulous Material Intelligence to protect and restore your entire collection.
